When your lab is striving to operate at peak efficiency and continually improve quality, you can’t afford to lose time troubleshooting an issue or waiting for a representative to call you back. Even if your LMS is robust with a wide range of features, you need more than great software. You need superior industry expertise and support to get the most out of it for your specific lab. You need a team who can not only resolve any issues that arise but can be proactive in helping you optimize your operations.
Rx-Universe is here to provide excellence in industry expertise and support so you can grow your lab and exceed your goals.
Why Superior Industry Expertise and Support Matter for LMS:
Optimization for Your Unique Business – Every optical lab has different processes and requirements. With superior industry expertise and support on your side, you can find ways to optimize your LMS and tailor its features to give your unique lab the best results. Knowing the wide range of possibilities in the context of deep industry expertise makes it possible to help you dial in just the right settings for your lab to excel.
Thought Leadership – When the team behind your LMS is on the cutting edge of the optical lab industry, you have experts on your side who can keep your lab moving forward. Rx-Universe’s diverse leadership represents a wide range of knowledge to speak to virtually any issue that arises in your lab.
More Efficient Training and Onboarding – A knowledgeable support team provides thorough training and onboarding, helping lab staff quickly adopt the software and maximize its potential. Beginning with a concierge-level installation and training, through the go-live and on to normal on-going support, the Rx-Universe team is here to serve you with excellence every step of the way.
Seamless Integrations – Your expert support team can also help you get the most out of integrations so that you don’t experience any interruptions with your equipment, ordering systems or vendor networks.
With a dedicated team of professionals across support, development, implementation, and leadership, Rx-Universe is ready to partner with your lab. Let’s explore what’s possible for your operations, your customers, and your end users.
Book a demo today and see how Rx-Universe can streamline workflows, boost performance, and help your team get the most out of your LMS. Request a demo.