Your LMS vendor should be more than just a software provider.
As a member of the EssilorLuxottica family (and a vast network of industry relationships), Rx-Universe has a global team of experts ready to help you solve any issue that arises. We view ourselves as a true partner, coming alongside you with industry-wide expertise so you can advance what’s possible for your lab, your customers and end users. We are dedicated to serving you with excellence, from concierge-level installation to on-demand support anytime.
- Matchless lab experience
- Industry thought leaders
- World-class customer service
- Global reach, strength and stability
- Streamlined product outlets
Partner with the best.
Matchless lab experience
As the most experienced collection of eye care and IT professionals dedicated to serving optical labs in the industry, we have a deep understanding of the variety of needs you may have at any given moment. Made up of board-certified opticians, senior-level technologists, and experts in optical manufacturing, lab business, lens production and more, our diverse leadership represents a breadth of knowledge that can speak to virtually any issue that arises in your lab.
Industry thought leaders
The Rx-Universe team is dedicated to being on the front lines of innovation and helping raise global standards for our industry year after year. We partner with the Vision Council, lab equipment manufacturers and experts across our EssilorLuxottica family to help optical labs reach new levels of accuracy, efficiency, and service.
World-class customer service
Responsive, dependable customer service for your LMS is critical for your lab to function properly and continue increasing efficiency. Rx-Universe is committed to providing expert-level support on demand, with guaranteed response times and high-visibility tracking with our cloud-based dashboard, so no request gets lost. Our clients also get personalized, concierge-level installation, training, and setup.
Global reach, strength and stability
Rx-Universe has local offices and dedicated team members everywhere our clients do business. As part of the EssilorLuxottica family, we have access to more than 350+ lab-consultant-experts, which uniquely positions us to provide comprehensive expertise and support reaching across the entire optical industry. No matter your goals, we can help you reach them.
Industry thought leaders
The Rx-Universe team is dedicated to being on the front lines of innovation and helping raise global standards for our industry year after year. We partner with the Vision Council, lab equipment manufacturers and experts across our EssilorLuxottica family to help optical labs reach new levels of accuracy, efficiency, and service.
Streamlined product outlets
Your lab will automatically receive available program updates in smaller, more frequent cycles, so you get fixes and new functionality in the most efficient way. Complete documentation and instructions plus an integrated self-help update tool get you up to speed quickly and easily without missing a beat. You don’t have to worry about keeping up with lens data updates, either. They’ll be available to download as needed in support of new product launches for all major lens vendors serving most major markets.
Want to learn more about the Rx-Universe Software Packages & Modules?
Ready to get started? Request a demo.
The best way to understand the versatility and power of Rx-Universe is to see it for yourself. Click below to schedule a demo with one of our representatives, where we’ll walk you through a short 30-minute demonstration.
- Learn how Rx-Universe can integrate with your lab environment
- See our user interface and dashboards first-hand
- Discover the ease of onboarding and get a timeline for full integration
